Regulations for the signing of international express delivery of chemical products

　　Chemicals International ExpressThe parcel arrived, the recipient was absent and could not be collected in time In this case, the general treatment method is: choose to negotiate with the courier to change the delivery time, or ask the people around or the collection point to collect, and put it into the recently emerged courier pick-up counter, which is convenient to pick up when convenient. In our lives, the choice of express collection has become the processing method of most people, because it does not have to be delivered multiple times by express, and it does not have to trouble others.

However, in the current situation of imperfect management, this approach has some problems and risks. We usually ask the doorman or the surrounding shop owner to sign for them. They will only keep them for the time being, and they will hardly go to the inspection. According to the provisions of Article 31 of the "Guidelines for the Operation of Express Delivery Business" issued by the State Post Bureau of the express delivery industry: when the recipient cannot sign for it, it can be signed by the consignee who is entrusted by the recipient (sender). At the time of collection, the collector should verify the identity of the receiver and inform the receiver of the responsibility for the collection. On the one hand, in reality, even if we ask the doorman or the shop owner to collect it, we rarely communicate with them in advance. On the other hand, asking them to collect it is difficult to guarantee in terms of inspection. The shipment means that there is no problem with the default shipment that has passed the inspection. If the problem is discovered afterwards, it has nothing to do with the courier company.

In addition, some collection points are not selected by the recipient, but designated by the courier company. For example, the supermarkets around the community, these supermarkets generally only have oral agreements with the delivery staff, have not signed relevant contracts with the courier company, and only allow express shipments to be temporarily stored, never inspecting and signing, let alone keeping. People who have related experience have this experience: When you walk into the supermarket, you see a pile of couriers stacked on the ground. You can look through them one by one, and there is almost no supervision in the process. Responsible merchants will also check the recipient information with you. If you are not responsible, you can take it directly. If you really lose the shipment, it is very difficult to blame.

In terms of delivery, the working methods of courier companies also need to be improved. According to relevant regulations, courier companies should provide at least 2 free deliveries for express shipments. In addition, the dispatcher should contact the recipient before the delivery to confirm the customer address and make an appointment for delivery. . However, these two items do not do much in reality. The 2 free delivery is basically guaranteed, but it is difficult to guarantee that if you have a bad attitude, the delivery person will give you a collection point. The point of contacting the recipient by phone before delivery is that in addition to SF, UPS and other courier companies can be notified in advance by text message, almost all other courier companies only call the recipient when the courier arrives at the location, and basically do not perform the agreed time and location delivery Provisions.

Now, in many developed areas, a courier collection machine similar to a supermarket locker is installed. The courier will put the package in it, and the machine will automatically send a pickup message to the recipient. The received mobile phone verification code is free of charge within the prescribed time limit, which is a relatively advanced and safe practice. At the "two sessions" in our province, Qin Weishi, a member of the Provincial CPPCC National Committee, suggested in his speech that the construction and promotion of smart parcel cabinets should be accelerated to allow small express delivery services to the people's livelihood. In the promotion process, we must do a series of related work such as the location, attribution, management, and maintenance of the receiver, to protect the rights and interests of users. In the case that it has not yet been realized, we should make express delivery signing more perfect from the aspects of clear rights and responsibilities and work flow. The recipient himself should also track the logistics progress of the express delivery in time and arrange the receipt matters.