DHL International Express Service

DHL International Express Service

In addition to having a global business network, DHL Express also knows the local markets, providing customers with high-quality services and innovative solutions. In 2000, the DHL Central Asia Hub Center was officially opened in Hong Kong, with a total area of ​​up to 6,000 square meters, handling more than 100 flights per day. Hong Kong DHL International Express has the most advanced and complete equipment in the industry. Can handle all shipments in the area faster and more efficiently.

DHL Fuel Surcharge

About DHL's official website to introduce DHL fuel surcharges: Rising oil prices have increased the cost of the global air transport industry, forcing shipments to subsidize fuel surcharges. From June 1, 2004, Hong Kong DHL Express Global Express will charge an indicator and fuel surcharge. The surcharge will increase or decrease as the oil price rises or falls. The fuel surcharge details will be updated monthly on the fuel surcharge announcement section of this website.

DHL Service Introduction:

Sinotrans DHL was established in 1986 by DHL and China Foreign Trade Transportation Group Corporation with half capital injection. The joint venture company successfully combined DHL's rich experience as a leader in the international air express industry with the operational advantages of China National Shipping Group Corporation in China's foreign trade transportation market to provide international and domestic documents, parcels and Courier and logistics services for goods.

【Scope】Services cover 220 countries and regions

[Price] is the official price of China DHL Express 2-60% off

[Aging] 2-7 working days for global delivery

[Inquiry] Online query for detailed package delivery information

[Service] The same day the receipt is processed and sent to the destination the next day to provide additional insurance services DHL standard surcharge and related regulations:

[1]. The volume calculation method is: (length x width x height) cm /5000 (the weight has been charged). From January 1, 2017, the remote surcharge: according to RMB4.2/KG* For fuel calculation, the minimum charge is RMB210/ticket*fuel; (if the address is remote, it can be verified by DHL according to the postcode), the notification is valid at any time, and the wooden box with hinge packaging will be charged RMB50/ticket unpacking fee. Inspection of goods.

[2]. Tariff prepayment handling fee: calculated based on RMB200.0/ticket, and our company will charge a handling fee of RMB30.00 per ticket; (local destinations may have customs duties, surcharges, and more complicated customs clearance fees, etc. , If you change to prepaid or choose prepaid tariffs, you will be charged to the sender, under normal circumstances we do not accept the sender to pay tariffs! If the recipient refuses to pay the tariffs, the sender must pay the tariffs unconditionally!

【3】. Surcharge for address change: RMB100.00 per ticket: "Correct address surcharge" is applicable to any shipments that cannot be delivered due to the following factors, and the shipment will only be charged if it can be successfully delivered in the end :

a. Give wrong or incomplete address data of the recipient at the time of receipt, such as the recipient's postal area, city, country, address content, etc.

b. The recipient has moved away from the shipping label or the address indicated on the consignment note. If the recipient has moved, or the hotel's guest has checked out at the time of delivery

c. The recipient has left the company marked on the shipping label or the consignment note, and the company also refuses to sign. The sender should provide accurate and complete recipient information when delivering to avoid the arrival of the shipment. After the destination incurs additional charges and even affects customs clearance delivery, all responsibilities and costs caused by incomplete information of the recipient will be borne by the sender.

[4]. Overweight surcharge: Since January 1, 2017, the single length of the single piece of the goods exceeds 120CM or the billing weight of the single piece exceeds 70KG, an additional charge of RMB400/vote * fuel calculation is required! Newly added "Special Handling Shipment Surcharge": RMB800.00 per ticket, additional fuel surcharge will be charged. Special Handling Shipment Surcharge will be charged for the following situations:

a. In addition to the instructions of the sender, where there are signs/texts on the shipment and its packaging, give clear instructions that the shipment cannot be stacked and transported-"Do not stack / No Stack";

b. Unsuitable packaging, fragile, without any packaging (bare packages), the shape or the shipping parts on the pallet hinder the safe stacking of the second pallet or other non-pallet shipping.