What are the precautions for logistics and freight

Some uncontrollable factors may cause damage to goods during logistics transportation, resulting in physical compensation cases. Cargo physical compensation is also strictly in accordance with the regulations, and specific precautions for cargo claims cases

1 Machines, electrical appliances, electronics: This kind of goods may involve damage to internal parts, so if the internal parts are damaged when providing damaged photos, in addition to the appearance photos, you must provide internal photos, and provide the corresponding repair list and repair invoice.

2 If the customer thinks that it needs to be treated as total loss or scrap, it is necessary to provide the test report and scrap certificate of the relevant manufacturer. If the goods are rained, flooded, or contaminated, please contact the relevant manufacturers in time to make countermeasures to prevent the loss from expanding.

3 Cloth rolls, carpets, silk threads: such goods involve many damages such as pollution and wetness, so you need to take a careful shot on the damaged parts and return to the manufacturer in time for re-cleaning and processing measures to prevent expansion losses . If the customer believes that the entire shipment is scrapped, the manufacturer must provide proof of the extent of damage to the goods.

4Powders and granules: This kind of goods involves many damages such as pollution, wetness, and broken outer packaging. Therefore, when taking pictures, you need to provide a comparison of the damaged part and the undamaged part, and contact the customer in time Take corresponding measures for the undamaged part to prevent expansion losses.

5 Special attention should be paid not to dispose of the goods without authorization, and do the processing after asking the customer to prevent further expansion of losses due to improper operation.

6 There are a large number of parts, toys, gadgets and other individuals: such goods need special attention in the amount of damage. The number of damages should be reflected when taking pictures. If a large number of damages is encountered, the weight can also be taken to estimate the quantity of goods lost.