Courier companies cannot be scammers

Anonymous express delivery, cash on delivery, and non-refundable sign... Recently, a set of "God" operations of Yunda Express has caused Beijing consumer Ms. Chen to pay anti-fraud "tuition fees". According to Xinhua News Agency, some lawbreakers have recently used express delivery to pay for fraud. The lawyer said that if the courier company is informed, it may constitute an accomplice in fraud and will assume joint and several liability.

The courier was paid 39 yuan, and the unwrapped package was a worn-out plastic "seven wolves" belt that "don't ask for nothing." Reasonable analysis, this kind of fraud must rely on "travel".

The problem is coming: using express to pay for scams does not happen by accident, and the express company should not have no experience. If you receive anonymous courier users, more than one person complains, and it is absolutely unreasonable for the courier company not to remember long. A reasonable explanation may fall on the "sign-on non-refundable": Anyway, it is the user who pays, and the courier company and courier do not lose anything.

The "sign-on-non-refund" rule set by the courier to avoid risks is also intriguing. Obviously there is no reason to return the goods within seven days, but this kind of scam is very suspicious. "Signing is not refundable." How can the courier company clear the question of "tacit cooperation"?

The express company is obviously in violation of the regulations: in 2015, the real-name system was implemented for express mail. According to the provisions of the "Administrative Measures for the Real-name Receipt and Consignment of Mail Express", not only the sender needs to show ID, write the name and address on the mail, the express company Also check the package to verify the delivery items. If the courier company operates in accordance with the law and regulations, the user may not pay for the unfamiliar address and name on the mail, and the sender is even less afraid of real name fraud. Obviously, in the "god" operation of "anonymous express delivery, cash on delivery, and non-refundable signing", the express company plays a key role.

Media investigations revealed that the use of courier to pay for fraud was heard. This is probably not only caused by the illegal operation of some express delivery companies for small profits, but the rules and ecology of the industry may be a bigger problem.

The competition in the express delivery industry is becoming fiercer, which is conducive to the improvement of the overall service level of the industry. At the same time, the emergence of some enterprises making money unscrupulously, vicious competition and other issues also need to be vigilant.

Knowing that there is a doubt about fraud, and disregarding business ethics, believes that transferring risk to users can refuse to anonymous mail visitors, which is actually short-sighted and stupid. Once the user is more authentic, the courier company will inevitably make money, and the loss of corporate brand reputation is difficult to measure. For the courier company involved, it is also a well-known brand, there is no need to earn such a disgraceful little money, intentionally or unintentionally act as a fraudulent "running brother", so that credibility, reputation dust.

Company officials may say that it was done "below". However, the issues of effective internal management and supervision and control obviously require thorough reflection.